CLIENT DATABASE
With Animalia Business, you centralise all the information about your clients and their pets in a single database, automate communication and boost client loyalty.
Client Profile
Every client profile is linked to the profiles of all their pets. This helps you keep a complete record of each animal's history and have important information close to hand, ready for when the owner wants to make a new appointment.
Reactivation
Using automated messages personalised from the information in each client's profile, you can automatically re-engage inactive clients based on criteria and time intervals you set. They can book again in seconds through a dedicated link, because their details are already saved in the database.
Blacklist / Whitelist
Control who can book at your salon. With the Blacklist system, you can stop unwanted clients from making online appointments. For invitation-only salons, the Whitelist system allows bookings exclusively from people already added to the access list. Alternatively, you can restrict access to your booking page with a password, shared only with the people you choose.
Personalised Promotions
Boost client loyalty with promotions sent automatically to people who meet the criteria you set. Configure the eligibility conditions once, and the app takes care of the rest. Reward loyal clients, encourage them to return and keep an active relationship with your client base, with no extra effort.
Benefits
Animalia Business turns your client base into a growth engine for your business. You manage relationships with owners more efficiently, automatically re-engage inactive clients and build loyalty through personalised promotions — all from a single platform.
