CLIENT DATABASE
With Animalia Business, you centralize all the information about your clients and their pets in a single database, automate communication, and boost loyalty.
Client Profile
Each client profile is linked to the profiles of all their pets. This helps you keep a complete record of every animal's history and have important information at your fingertips — useful whenever the owner wants to make a new booking.
Reactivation
Using automated messages personalized with the information in each client's profile, you can automatically win back inactive clients based on criteria and time intervals you set. They can rebook in seconds through a dedicated link, since their details are already saved in the database.
Blacklist / Whitelist
Control who can book at your pet hotel. With the Blacklist system, you can block unwanted clients from making online bookings. For pet hotels that run by invitation only, the Whitelist system allows bookings exclusively from people added to the access list in advance. Alternatively, you can restrict access to your booking page with a password, shared only with the people you choose.
Custom Promotions
Boost client loyalty with promotions sent automatically to people who meet the criteria you set. Configure the eligibility conditions once, and the app takes care of the rest. Reward loyal clients, encourage them to come back, and keep your client base engaged — with no extra effort.
Benefits
Animalia Business turns your client base into a growth engine for your business. You manage relationships with owners more efficiently, automatically win back inactive clients, and build loyalty through personalized promotions — all from a single platform.
