PET HOTEL DATABASE

With Animalia Business, you centralise all the information about your clients and their pets in a single database, automate communication and boost client loyalty.

Client database for pet hotel

Client Profile

Every client profile is linked to the profiles of all their pets. This helps you keep a complete record of each animal's history and have important information close to hand, ready for when the owner wants to make a new booking.

Full profile for a boarded pet

Reactivation

Using automated messages personalised from the information in each client's profile, you can automatically re-engage inactive clients based on criteria and time intervals you set. They can book again in seconds through a dedicated link, because their details are already saved in the database.

Owner profile with multiple pets

Blacklist / Whitelist

Control who can book at your pet hotel. With the Blacklist system, you can stop unwanted clients from making online bookings. For invitation-only pet hotels, the Whitelist system allows bookings exclusively from people already added to the access list. Alternatively, you can restrict access to your booking page with a password, shared only with the people you choose.

Stay history for a boarded pet

Personalised Promotions

Boost client loyalty with promotions sent automatically to people who meet the criteria you set. Configure the eligibility conditions once, and the app takes care of the rest. Reward loyal clients, encourage them to return and keep an active relationship with your client base, with no extra effort.

Fast search in the pet hotel database

Benefits

Animalia Business turns your client base into a growth engine for your business. You manage relationships with owners more efficiently, automatically re-engage inactive clients and build loyalty through personalised promotions — all from a single platform.

Mobile access to the pet hotel database

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